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What does The Bureau of Consumer Protection do for consumers? The Bureau of Consumer Protection collects complaints, conduct investigations, sue companies and people that break the law, develop rules to maintain a fair marketplace, and educate consumers and businesses about their rights and responsibilities.

Our work includes: Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law. Enforcing laws that outlaw discrimination in consumer finance. Taking consumer complaints.

New Hampshire's principal consumer protection law is called "Regulation of Business Practices for Consumer Protection" but it is commonly known as the "Consumer Protection Act." The Consumer Protection Act is patterned after the Federal Trade Commission Act and, like its federal counterpart, the New Hampshire law ...

Consumer protection law focuses on guarding against unfair trade practices that harm buyers in the consumer marketplace. It involves statutes and regulations that seek to prevent businesses from using unfair, deceptive, or fraudulent practices in sales and similar transactions.

The Bureau requires all complaints to be submitted in writing using a consumer complaint form. Instructions for downloading/accessing the form are included below. When filling out the complaint form, please provide as much detail as possible. This is necessary for the Bureau to fully evaluate your complaint.

The FTC's Bureau of Consumer Protection stops unfair, deceptive or fraudulent practices in the marketplace. BCP conducts investigations, sues companies and people that violate the law, develops rules to ensure a vibrant marketplace, and educates consumers and businesses about their rights and responsibilities.