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Arbitration is a process in which a dispute is submitted to experienced and knowledgeable neutral attorneys or retired Superior Court Judges who hear arguments, review evidence and render a non-binding decision. It is less formal, less complex and often can be concluded more quickly than court proceedings.

The arbitrator listens to both sides, looks at the evidence you've sent in and decides what the outcome should be. In some cases, the arbitrator may choose to have several meetings with you both. When the arbitrator makes a decision, this is called an award and it's legally binding.

Pursuant to Code of Arbitration Procedure Rule 12904 for Customer Disputes and Rule 13904 for Industry Disputes, all monetary awards shall be paid within 30 days of receipt, unless a motion to vacate has been filed in a court of competent jurisdiction.

Instead, if a party wins in the arbitration and the other party does not do what the award says, the winning party may go to court to ?confirm? the arbitration award. Under AAA rules, parties to AAA cases agree that the arbitration award can be entered as a judgment in any federal or state court with jurisdiction.

The parties and arbitrators meet in person to conduct the hearing in which the parties present arguments and evidence in support of their respective cases. After the conclusion of the hearing, the arbitrators deliberate the facts of the case and render a written decision called an award.

Here is a summary of the process: The parties file a written consent form that submits the case to binding arbitration. The parties must also submit a consent order of dismissal with prejudice. ... The case is then presented to a panel of two arbitrators whom the parties have selected.