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It's harder to prove what exactly the contract terms were if they are not in writing. However, it's not necessary to have the contract in writing in order for it to be legally enforceable. Mutual assent can be expressed by spoken words, gestures, or may be inferred from the context of the situation.

The Law. Under New Hampshire law, your right to return merchandise is usually created by a statute, contract, or store policy. If no statute, contract, or store policy creates that right, then a buyer cannot typically return the merchandise to the seller for a full refund.

(See RSA 358-A, which should be available at your local public library or online) The New Hampshire Consumer Protection Act and the Federal Trade Commission Act, which served as the model for our state law, prohibit the use of any unfair or deceptive act or practice or any unfair method of competition in trade or ...

The Bureau requires all complaints to be submitted in writing using a consumer complaint form. Instructions for downloading/accessing the form are included below. When filling out the complaint form, please provide as much detail as possible. This is necessary for the Bureau to fully evaluate your complaint.

The Consumer Protection and Antitrust Bureau of the New Hampshire Department of Justice enforces the state's consumer protection and antitrust laws. Many investigations by the Bureau are triggered by written complaints received from consumers.

A POA must be signed by the principal or by another person in the principal's presence and at the principal's direction, and acknowledged by a notary public.