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The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.

Need to Report Fraud? The Federal Trade Commission, the nation's consumer protection agency, collects fraud reports about companies, business practices, identity theft, and episodes of violence in the media. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.

The North Carolina Unfair and Deceptive Trade Practices Act, for instance, regulates how entities tell consumers about the products they provide. And the Consumer Economic Protection Act helps parties resolve foreclosure issues for owner-occupied residential real estate.

If you think you've been the victim of a scam, or if you want to learn to be a smarter consumer, call Attorney General Josh Stein's consumer hotline toll free within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000. You can also file a consumer complaint online.

Complain by Mail If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.