Make Legal Michigan Consumer Forms For Free

To file a formal complaint with the MPSC, you must submit your complaint in writing (3 copies) and include: The MPSC rules, laws and/or tariff provisions you believe have been violated (see links below)

If you are a consumer filing a complaint, please use the appropriate complaint form, available from .michigan.gov/difs or by calling DIFS toll-free at 877-999-6442. View the Business to Business Complaint Brochure for additional details on the complaint process.

The Michigan Consumer Protection Act (1976 PA 331) gives consumers, prosecutors, and the Attorney General a way to fight deceptive practices. This act prohibits many unfair and deceptive trade practices and gives prosecutors more power to enforce the law.

Under the MCPA, the statute of limitations is six years after the date of the alleged violation or one year after the final payment in a transaction that involves an unlawful business practice, whichever ends at a later date.

All complaints should be submitted using our Consumer Complaint form. Send by regular mail or fax as listed above. If you have any questions, please call the Consumer Protection Division Monday through Friday from AM to PM at 517-335-7599 or toll free 877-765-8388.

Dear [Contact person or Customer Service Manager], On [date], I bought a [name of goods purchased, model number etc.] at [location and other details of the transaction]. I am disappointed because your [name of goods purchased, etc.] has not performed as it should, [was faulty, etc.]