AcceptanceNOW is now Acima! Enjoy the same great service with a new name and look.Visit Your Local Acceptance Retail Store. Visit your local office and fill out a change of address form. Where is ACCEPTANCE NOW located? ACCEPTANCE NOW is located at 5501 Headquarters Dr Plano, TX, 75024-6191 United States ; What is ACCEPTANCE NOW's industry? For more than 50 years, Acceptance Insurance has been helping people save money on their car insurance. We specialize in helping drivers with imperfect records. To submit a complaint login to your Customer Portal Account and select 'Contact Us' then Submit a Complaint. This organization is not BBB accredited.