In such circumstances, "the signatory's claims arise out of and relate directly to the written agreement, and arbitration is appropriate. This agreement contains important information regarding your deposit accounts (share accounts) and related electronic financial services.What exactly are you agreeing to when you sign an arbitration agreement? Learn the basics of arbitration and weigh the pros and cons before signing one. A US district court denied a motion to compel arbitration based on the flawed provision, concluding that it was unenforceable. Arbitration is a private dispute resolution process in which a thirdparty decision maker resolves disputes between opposing parties. Unless you opt out of the Arbitration Provision within 60 days: (1) you will only be permitted to pursue disputes or. Arbitration is fair to bank consumers. Citibank is letting it's customers opt out of mandatory arbitration. Consumer Reports tells you how you can protect your legal rights.