Learn about court-ordered arbitration and mediation, types of cases, process, and more. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system.Here's a closer look at how the process works, and tips for preparing your case for a courtordered arbitration (specifically in North Carolina). An attorney discusses some items to consider when deciding to include an arbitration provision in a contract matter in this short video. The arbitrator, the parties and their counsel shall maintain the privacy of the hearings and other proceedings (e.g. , discovery incident to the arbitration). THIS SERVICES CONTRACT (the "Contract") is made and entered into as of July 1, 2008 (the "Effective. The North Carolina Supreme Court confirmed that, pursuant to such changeofterms provisions, companies can amend consumer contracts to add arbitration clauses. An arbitration agreement may be in the form of an arbitration clause in a contract or in the form of a separate agreement. In accordance with the Rules for Court Ordered Arbitration, all general civil actions will be reviewed to determine eligibility for the program.