We make gift returns easy. Just visit the website link on your gift receipt or go to Gift Returns.Select the link sent to you from the gift giver. On the About your gift page, select Return this product. Need help returning a gift? We'll walk you through the steps to return and receive your refund. To return a gift, use the Returns Center or Gift Returns page. If the order says there's no item on the gift receipt, they have to call amazon customer service to manually get the item to be attached again. Simply go to the Amazon Returns Center and enter the order number found on the gift receipt. First, locate your gift on Amazon.