An employee handbook is a vital resource that articulates your policies, processes, and other general information about your coffee business. In the coffee industry, the appearance of each employee is very important to the overall quality of guest service and the store's ambiance and reputation.In this guide, you'll find the sections and information to help you shape and tailor an employee handbook to your business's needs. Reimbursable expenses are more fully described in the employee handbook, which will be provided to you as part of your onboarding. This Code of Conduct highlights critical policies and regulations that impact our business operations—that we are all expected to adhere to every day. The shop has been open for over a decade, with the same ownership and management for the whole life of the business. Safety and security: Lay out your policies on how you will keep employees feeling safe at work, both physically and emotionally.