Consumers may be able to file an American Home Shield class action lawsuit if they have experienced financial harm at the hands of the home warranty company. You will have to pay a cost share.Or, you can accept their cash in lieu and apply it toward a complete replacement. The first way to sue American Home Shield is through consumer arbitration. If your contract has an arbitration clause it gives you the right take legal action. Consumers may be able to file an American Home Shield class action lawsuit if they have experienced harm at the hands of the home warranty company. Contact AHS customer service. We can help you sign up for a new home warranty plan, log in to your account, make a claim, or answer other questions. 23CV012097: BREWER vs AMERICAN HOME SHIELD CORPORATION, et al. Should you need help with completing your online open enrollment, oneonone assistance is available . a.m.