Dear [Recipient's Name], I hope this letter finds you in good health and spirits. I am writing to sincerely apologize for the delay in payment for the [invoice number] dated [invoice date]. I understand that this tardiness in settling the outstanding amount on time may have caused inconvenience to your organization, and for that, I am truly sorry. Furthermore, I take full responsibility for the oversight and assure you that it was never intentional. Unfortunately, unforeseen circumstances arose, which momentarily hindered the smooth functioning of our payment processes. However, I want to emphasize that this delay was an isolated incident and not indicative of our usual practices. Rest assured, I have already taken immediate steps to rectify the situation. The payment has been processed and will be credited to your account within the next [specified time frame]. Additionally, I have implemented measures to ensure such delays do not occur in the future. Our internal payment procedures have been thoroughly reviewed and revised to ensure promptness and accuracy. At [Your Company Name], we highly value our relationship with your organization. We recognize the importance of timely payments and the impact it has on maintaining healthy business partnerships. Our team strives to uphold the highest standards of professionalism, and this incident serves as a valuable lesson for us to continuously improve our processes. I sincerely apologize again for any inconvenience caused by this delay in payment. We greatly appreciate your understanding and patience in this matter. If there is anything else that needs to be addressed or if you require any further clarification, please do not hesitate to contact me directly at [your contact details]. I will be more than happy to assist you. Thank you for your cooperation and for being a valued customer. We truly appreciate your continued support and look forward to a long-lasting business association. Warm regards, [Your Name] [Your Title/Position] [Your Company Name] [Your Contact Details]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.