Arkansas Modelo de carta para mercancías defectuosas - Sample Letter for Defective Goods

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• Control #: US-0191LR
• Format: Word

Description

Carta relativa a mercancías defectuosas. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Arkansas Sample Letter for Defective Goods Dear [Recipient's Name], I hope this letter finds you well. I am writing to inform you about the defective [product name] that I recently purchased from your company, which I believe requires your immediate attention. On [date of purchase], I bought the aforementioned [product name] from [store/website name] located in [city, state]. However, upon receiving the product, I noticed a significant defect [describe the defect in detail]. This defect significantly affects the functionality and performance of the product, rendering it unusable for its intended purpose. As a consumer, I understand that under the Arkansas Consumer Protection Laws, I have the right to request a refund, replacement, or repair of the defective product. I have enclosed copies of all relevant documentation, including the original purchase receipt and any supporting evidence of the defect or malfunction, such as photographs or videos, for your reference. I kindly request that you take immediate action to rectify this issue. Furthermore, I have outlined my preferred resolution options below: 1. Refund: I would appreciate a full refund of the purchase price, including any associated shipping charges. Please arrange for the refund to be issued back to the original payment method within [specific time frame, e.g., 14 days]. 2. Replacement: If possible, I would like to receive a replacement [product name] that is in perfect working condition, without defects or malfunctions. I kindly request expedited shipping for the replacement. 3. Repair: Alternatively, if the defect can be repaired to restore the product to its original functionality, I am willing to provide you with the opportunity to repair it promptly and at no additional cost to myself. Please provide detailed instructions on how to proceed with the repair process, including any return shipping labels if necessary. As per Arkansas law, I expect a response to this letter within [reasonable time frame, e.g., 10 business days] from the date of receipt. Failure to address this matter satisfactorily may result in further action being taken to protect my rights as a consumer. Please consider this letter as an attempt to resolve this matter amicably before I am forced to take any legal action. I am confident that your company values its customers and takes pride in providing high-quality products and services. I look forward to a prompt resolution to this matter. Should you require any additional information or further clarification, please do not hesitate to contact me at the phone number or email address provided above. Thank you for your immediate attention to this matter. I trust that your company will uphold its commitment to customer satisfaction. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Arkansas Sample Letter for Defective Goods Dear [Recipient's Name], I hope this letter finds you well. I am writing to inform you about the defective [product name] that I recently purchased from your company, which I believe requires your immediate attention. On [date of purchase], I bought the aforementioned [product name] from [store/website name] located in [city, state]. However, upon receiving the product, I noticed a significant defect [describe the defect in detail]. This defect significantly affects the functionality and performance of the product, rendering it unusable for its intended purpose. As a consumer, I understand that under the Arkansas Consumer Protection Laws, I have the right to request a refund, replacement, or repair of the defective product. I have enclosed copies of all relevant documentation, including the original purchase receipt and any supporting evidence of the defect or malfunction, such as photographs or videos, for your reference. I kindly request that you take immediate action to rectify this issue. Furthermore, I have outlined my preferred resolution options below: 1. Refund: I would appreciate a full refund of the purchase price, including any associated shipping charges. Please arrange for the refund to be issued back to the original payment method within [specific time frame, e.g., 14 days]. 2. Replacement: If possible, I would like to receive a replacement [product name] that is in perfect working condition, without defects or malfunctions. I kindly request expedited shipping for the replacement. 3. Repair: Alternatively, if the defect can be repaired to restore the product to its original functionality, I am willing to provide you with the opportunity to repair it promptly and at no additional cost to myself. Please provide detailed instructions on how to proceed with the repair process, including any return shipping labels if necessary. As per Arkansas law, I expect a response to this letter within [reasonable time frame, e.g., 10 business days] from the date of receipt. Failure to address this matter satisfactorily may result in further action being taken to protect my rights as a consumer. Please consider this letter as an attempt to resolve this matter amicably before I am forced to take any legal action. I am confident that your company values its customers and takes pride in providing high-quality products and services. I look forward to a prompt resolution to this matter. Should you require any additional information or further clarification, please do not hesitate to contact me at the phone number or email address provided above. Thank you for your immediate attention to this matter. I trust that your company will uphold its commitment to customer satisfaction. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.