Subject: Request for Information — Increase in Bill Amount Dear [Utility Company's Name], I hope this letter finds you well. I am writing to you today to inquire about an unusual increase in my bill amount for the month of [Month]. I am a valued customer of [Utility Company's Name] and have been using your services for [number of years]. Upon receiving my recent bill, I noticed a significant spike in the total amount due compared to my average monthly bills. As a responsible customer, I have always made timely payments and ensured that my energy consumption remains within reasonable limits. Therefore, this sudden increase has left me concerned and seeking clarification regarding the following points: 1. Detailed Billing Breakdown: I kindly request a detailed breakdown of my bill for [Month], reflecting the charges for each service provided. This will help me identify any unexpected or erroneous charges and understand the factors contributing to the increase. 2. Consumption Discrepancies: Please provide an explanation for any significant variations in my energy consumption during the billing period in question. If there were any exceptional circumstances or changes in rates, it will assist me in comprehending the reasons behind the higher bill amount. 3. Comparison with Previous Bills: Kindly include a comparison with my previous bills for the corresponding period, highlighting any distinguishing factors that may account for the observed increase. 4. Tariff Changes or Rate Hikes: If there have been any recent tariff changes or rate hikes by [Utility Company's Name], please provide a clear explanation outlining these modifications and their impact on my bill amount. I kindly request a prompt response within [timeframe], as it will greatly help me manage my finances and maintain a positive relationship with your esteemed organization. Additionally, if there are any suitable payment arrangements or resolution methods to address this matter, kindly include them in your response. I appreciate your attention to this matter and your commitment to providing quality services to your customers. I look forward to your prompt response. Should you require any supporting documents or further information, please do not hesitate to contact me at [Your Contact Information]. Thank you for your immediate attention to this concern. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.