Arizona Sample Letter for Confirmation of Telephone Report of Problem [Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Organization Name] [Address] [City, State, Zip] Dear [Recipient's Name], RE: Confirmation of Telephone Report of Problem I am writing to confirm the details of our recent telephone conversation regarding a problem I encountered with [product/service] on [date of the call]. I am an Arizona resident and a valued customer of [company/organization name]. I appreciate your prompt attention to this matter and your willingness to assist me in resolving the issue. During our discussion, I provided the following information: 1. Introduction: Begin the letter by expressing gratitude for their time and addressing them by their appropriate title and name. 2. Identification: Clearly state your name, address, contact information, and the date of the call. 3. Description of the reported problem: Explain the nature of the issue you discussed during the call in a detailed and concise manner. Use specific terms related to the problem to enhance relevancy. 4. Facts and evidence: If available, mention any evidence or supporting documentation you provided or discussed during the call. 5. Request for resolution: Clearly state your desired outcome or solution to the problem. It could be a refund, replacement, repair, or any other specific action you seek. 6. Next steps: Express your expectations for the next course of action, such as a response within a specific timeframe, a follow-up call, or any necessary documentation they may require from you. 7. Appreciation and closing: Express gratitude for their attention, understanding, and collaboration throughout the process. Provide your contact information once again. I hope this detailed letter accurately reflects the contents of our telephone conversation. Kindly review this information to ensure its accuracy. Should you require any additional details or clarification, please do not hesitate to contact me at your convenience. Thank you for your prompt attention to this matter and your commitment to excellent customer service. I trust that [organization/company name] will take the necessary steps to resolve this issue satisfactorily. I look forward to hearing from you soon. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.