California Request for Independent Bill Review (CRIB) is a program developed by the California Department of Managed Health Care (DMC) to provide consumers with an independent review of health care services billed to them by a health plan. The program is designed to help consumers understand the health care services they received and the charges they received from their health plan. CRIB is available to those who have received a bill from their health plan for health care services that they have received. The CRIB program provides an independent review of the bill to determine if the charges are appropriate and reasonable. If the charges are found to be inappropriate, the CRIB program can assist in resolving the dispute between the consumer and the health plan. There are two types of CRIB reviews: Pre-Service and Post-Service. Pre-Service reviews are used when a consumer has received a bill from their health plan prior to receiving services. Post-Service reviews are used when a consumer has received a bill from their health plan after receiving services. The CRIB program is a free service and is available to all Californians regardless of their health plan.