California Inquiry of Credit Cardholder Concerning Billing Error is a legal process that allows credit cardholders in California to dispute billing errors on their statements and seek resolution. This inquiry is based on regulations outlined in the California Civil Code Section 1747.70. When credit cardholders notice discrepancies or unauthorized charges on their billing statements, they can exercise their rights by submitting a California Inquiry of Credit Cardholder Concerning Billing Error form. This form provides a detailed description of the billing error, including the amount, date, and nature of the dispute. The California Inquiry of Credit Cardholder Concerning Billing Error form can be related to various types of billing errors, including but not limited to: 1. Unauthorized Charges: When credit cardholders identify charges on their statements that they did not authorize, they can initiate an inquiry to rectify the error. 2. Billing Mistakes: This pertains to errors in the calculation of charges, incorrect amounts, or duplicate charges. Customers can raise an inquiry to correct these inaccuracies. 3. Fraudulent Activity: If credit cardholders suspect fraudulent activity, such as identity theft or unauthorized usage of their card, initiating an inquiry is crucial to safeguard their finances. 4. Goods or Services Not Received: In cases where a payment was made for goods or services that were not delivered, credit cardholders can submit an inquiry to dispute the charges. 5. Product/Service Dissatisfaction: Customers can also utilize the California Inquiry of Credit Cardholder Concerning Billing Error form if they are dissatisfied with a product or service that they paid for using their credit card. The objective of the California Inquiry of Credit Cardholder Concerning Billing Error process is to address these discrepancies and seek resolution within a defined time period. Credit cardholders should include all relevant documentation, such as receipts, invoices, or any supporting evidence, to strengthen their case when filing the inquiry. It is important for credit cardholders in California to be aware of their rights and exercise them promptly by initiating a California Inquiry of Credit Cardholder Concerning Billing Error whenever they come across any discrepancies or unauthorized charges on their billing statements. By doing so, they can protect themselves from financial losses and ensure fair and accurate billing practices.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.