Subject: Request for Information Regarding Unexpected Increase in Billing Amount Dear [Service Provider's Name], I hope this letter finds you well. I am writing to inquire about a recent discrepancy in my billing statement for the [specific service] provided by your esteemed company. I have been a loyal customer for [duration] now, and while I have always been satisfied with your services, the sudden increase in my bill amount has caught my attention. My account number is [account number], and the billing period in question is from [start date] to [end date]. After carefully reviewing the charges outlined in my statement, I noticed a significant surge in the total amount due as compared to my previous bills. As a responsible consumer, I understand that prices for services may vary over time due to factors such as inflation or modifications in service terms. However, I humbly request your assistance in providing detailed information regarding the reason behind this increase. I believe that understanding the breakdown of charges will help me assess if any additional services or changes in my usage have contributed to the rise in my bill. In light of this, I kindly request the following information: 1. Detailed invoice breakdown: Could you please provide an itemized list of charges, clearly indicating the services rendered and their associated costs for the stated billing period? This will help me identify any unfamiliar or unexpected charges. 2. Comparison with previous bills: To ascertain the cause of the surge, I would appreciate a side-by-side comparison of my recent billing statement alongside the one prior to the increase. This will assist me in recognizing any significant changes in charges or tariffs. 3. Additional services or modifications: If there have been any alterations to the services I am currently subscribed to, I would appreciate a clarification of what these changes entail and when they were implemented. This will enable me to evaluate any impact on my bill accordingly. 4. Explanation of factors leading to increase: I understand that certain uncontrollable factors, such as industry-wide price adjustments or external regulations, may contribute to an increase in billing. In light of this, I kindly ask you to provide a detailed explanation of any such factors that might have caused the rise in my specific billing amount. I sincerely appreciate your prompt attention to this matter and your cooperation in providing the requested information. Please note that while I seek clarification regarding my bill, I remain committed to continuing my patronage of your services, as I have been extremely satisfied until now. Kindly respond to this request within [reasonable time frame] to ensure a timely resolution. If you require any additional information to process this inquiry, please do not hesitate to contact me at [your contact information]. I would be more than happy to provide any further details necessary to address this matter effectively. Thank you for your understanding and cooperation. I look forward to your swift response and a mutually satisfactory resolution. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.