Subject: [Your Name]: Request for Refund for Duplicate Payment [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to bring to your attention an unfortunate error that occurred during my recent transaction with [Company Name]. I have discovered that I inadvertently made a duplicate payment for [product/service] on [payment date]. To provide you with the necessary details for verification, please find the following information regarding the duplicate payment: Invoice/Receipt Number: [Invoice/Receipt Number] Date of Duplicate Payment: [Duplicate Payment Date] Amount of Duplicate Payment: [Amount of Duplicate Payment] I apologize for any inconvenience this may have caused and kindly request your assistance in resolving this matter promptly. As a valued customer, I trust that [Company Name] will take the necessary steps to refund the duplicated amount without delay. In accordance with [Company Name]'s refund policy, I request that the refund be issued directly to my original payment method, which was [mention your payment method, e.g., credit card, check]. If for any reason this is not possible, please inform me of the best alternative available. I kindly ask that you acknowledge receipt of this letter and notify me of the refund initiation within [mention a reasonable timeframe, e.g., 10 business days]. In the event that I do not receive a response within the specified timeframe, I will be forced to take alternative measures to rectify this situation, which may include legal action. In closing, I sincerely appreciate your attention to this matter and your prompt resolution. My experience as a customer with [Company Name] has been generally positive, and I hope to maintain this positive relationship moving forward. Thank you for your understanding and cooperation. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.