[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Response to Order on Expired Credit Card Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I recently received your order on my expired credit card, and I am writing to provide you with the necessary information to rectify the situation promptly. Firstly, I would like to apologize for any inconvenience caused by my expired credit card. I understand the importance of fulfilling orders promptly, and I regret that this oversight has occurred. To resolve this matter, I would like to offer the following solutions: 1. Credit Card Update: I have now updated my credit card details, ensuring that any future transactions can proceed without any further delays or issues. I assure you that this situation was an anomaly and will not be repeated. 2. Payment Alternative: If you prefer, I am more than willing to provide an alternative method of payment for the outstanding order. Please let me know your preferred mode of payment, such as online payment platforms, cashier's check, or money order. Furthermore, I kindly request your understanding and cooperation to avoid any negative impact on my credit history due to this situation. As a loyal customer, I value our business relationship and would appreciate your assistance in this matter. Please find enclosed a copy of the order details, including the order number, description of the items, and any relevant payment information. If any additional documentation is required, kindly notify me, and I will provide it promptly. I sincerely apologize once again for the inconvenience caused, and I appreciate your understanding and support in resolving this matter as soon as possible. Should you have any further questions or concerns, please do not hesitate to contact me at the provided phone number or email address. Thank you for your attention to this matter, and I look forward to your prompt response. Your continued business is highly valued and appreciated. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.