Subject: Florida Sample Letter for Request for Information — Increase in Bill Amount Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to kindly request additional information regarding the recent increase in my bill amount. As a loyal customer of [Company Name], I have always appreciated the prompt and efficient services provided by your esteemed organization. However, the sudden surge in my bill has prompted me to seek clarification and understand the reasons behind this change. To assist you in addressing my concerns, please provide me with the following details: 1. Detailed Bill Breakdown: Kindly provide me with a comprehensive breakdown of my bill, specifying the charges for each service or product received. This will enable me to identify any discrepancies or unfamiliar charges. 2. Rate Changes: I would appreciate an explanation of any rate changes that may have occurred since my last billing cycle. Understanding why the cost of certain services or products has increased will help me assess whether these changes are reasonable. 3. Usage Analysis: If the increase in my bill is due to exceeding the expected usage, I would appreciate receiving a detailed usage analysis. This would enable me to compare it with previous billing periods and determine if there has been a significant change in my consumption patterns. 4. Tariff and Policy Updates: Kindly provide any updates to company tariffs or policies that may have affected my billing cycle. It is essential for me to stay informed about any modifications that may impact the total amount due. 5. Resolution Timeline: Request an estimated timeline for resolution of my query and possibly any adjustments required. Prompt attention to this matter is greatly appreciated, as I would like to settle any outstanding concerns as soon as possible. I sincerely believe that this request for information will help us rectify any misunderstandings and allow me to better understand the increase in my bill amount. I have attached a copy of my most recent bill for your reference. Furthermore, I kindly request that you respond to my query within [specific timeframe] to avoid any further confusion or inconvenience. Please feel free to contact me via phone at [Your Phone Number] or email at [Your Email Address] with the requested information. Thank you for your prompt attention to this matter. I trust in your commitment to customer satisfaction and look forward to a swift resolution. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Date]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.