Subject: Apology for Misconduct — Employee to Business Dear [Recipient's Name], I am writing this letter to offer my sincerest apologies for my misconduct and unprofessional behavior on behalf of [Company Name]. I deeply regret the inconveniences caused to our esteemed customers and your business as a result of my actions. I understand the importance of maintaining a positive working relationship, and my conduct failed to uphold those standards. Firstly, I would like to explain that my actions were completely out of character, and I assure you that they do not reflect my true values or commitment to our company's success. It was an isolated incident fueled by personal issues that I am actively working to resolve. Regardless, I acknowledge that I should have maintained composure and professionalism at all times, and I take full responsibility for my actions. I understand that my misconduct has had negative implications for both our businesses, tarnishing our reputations. I assure you that I have learned a valuable lesson from this experience and will make every effort to regain your trust and the trust of our customers. Going forward, I will exercise better judgment, adhere strictly to company policies and procedures, and ensure this type of behavior never occurs again. To address the consequences, I am committed to making amends. I have taken immediate steps to rectify the aftermath of my actions, including contacting the affected customers personally to apologize and provide any necessary restitution. Additionally, I am open to receiving further guidance and undergoing any additional training or counseling as deemed necessary by the company. I am dedicated to self-improvement and will work diligently to become a better representative for our organization. I understand that trust is earned through consistent behavior and action, and I genuinely hope that we can rebuild the relationship between our businesses. Should you have any specific measures in mind to aid this process or any suggestions on how I can further rectify the situation, please do not hesitate to let me know. Once again, I sincerely apologize for my misconduct and any negative impact it may have had on your business. I fully recognize the consequences of my actions and assure you that I am working diligently to ensure this incident remains an exception rather than the rule. Thank you for your understanding, and I look forward to working towards rebuilding our professional relationship. Yours sincerely, [Your Name] [Your Designation] [Company Name] [Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.