Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue regarding a recent purchase I made from your store. I have returned the merchandise and would kindly request a refund as per your return policy. On [date of purchase], I visited your store and purchased the following item(s) — [include specific description(s) of the product(s) purchased]. Unfortunately, upon receiving and inspecting the product(s) at home, I discovered [describe the issue, e.g., a defect, damage, wrong item received, etc.]. As per your return policy, I have promptly returned the merchandise to your store on [date of return], with all the original packaging and tags intact. I have also attached a copy of the receipt as proof of purchase for your reference. Given the circumstances, I kindly request a full refund of the purchase amount, which was [mention the exact amount paid]. I have always been a satisfied customer of your store and believe in the quality of your products. However, this particular experience has been disappointing, and I trust that you will resolve this matter promptly and amicably. According to the rights granted to consumers under [guam-specific consumer protection laws, if applicable], customers are entitled to a refund in cases where the purchased products are defective or damaged. Therefore, I kindly request your immediate attention to my request for a refund. I would appreciate receiving the refund within [mention a reasonable timeframe, e.g., 14 days] of receiving this letter. In the event that you have any questions or need further information regarding this matter, please do not hesitate to contact me at [your contact information]. I hope we can resolve this issue quickly and avoid any unnecessary inconvenience or further escalation. Thank you for your attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] Keywords: Guam, sample letter, request for refund, returned merchandise, refund policy, defect, damage, wrong item, consumer rights, full refund, purchase amount, receipt, customer satisfaction, complaint, amicable resolution, consumer protection laws.
Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue regarding a recent purchase I made from your store. I have returned the merchandise and would kindly request a refund as per your return policy. On [date of purchase], I visited your store and purchased the following item(s) — [include specific description(s) of the product(s) purchased]. Unfortunately, upon receiving and inspecting the product(s) at home, I discovered [describe the issue, e.g., a defect, damage, wrong item received, etc.]. As per your return policy, I have promptly returned the merchandise to your store on [date of return], with all the original packaging and tags intact. I have also attached a copy of the receipt as proof of purchase for your reference. Given the circumstances, I kindly request a full refund of the purchase amount, which was [mention the exact amount paid]. I have always been a satisfied customer of your store and believe in the quality of your products. However, this particular experience has been disappointing, and I trust that you will resolve this matter promptly and amicably. According to the rights granted to consumers under [guam-specific consumer protection laws, if applicable], customers are entitled to a refund in cases where the purchased products are defective or damaged. Therefore, I kindly request your immediate attention to my request for a refund. I would appreciate receiving the refund within [mention a reasonable timeframe, e.g., 14 days] of receiving this letter. In the event that you have any questions or need further information regarding this matter, please do not hesitate to contact me at [your contact information]. I hope we can resolve this issue quickly and avoid any unnecessary inconvenience or further escalation. Thank you for your attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] Keywords: Guam, sample letter, request for refund, returned merchandise, refund policy, defect, damage, wrong item, consumer rights, full refund, purchase amount, receipt, customer satisfaction, complaint, amicable resolution, consumer protection laws.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.
