Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to express my sincere apologies for the delay in payment for the outstanding balance on [Invoice/Account Number]. I understand the inconvenience this may have caused and assure you that this delay was unintentional and temporary. Due to unforeseen circumstances, such as [mention the situation causing the delay, e.g., personal illness, unexpected financial setback, or administrative errors], I encountered difficulties in meeting the payment deadline as agreed upon. However, I take full responsibility for the delay and deeply regret any inconvenience it may have caused. I want to emphasize that this delay is an exception rather than the norm, as I highly value our business relationship. I have always maintained timely payments in the past, and this instance does not reflect my commitment to honoring our financial obligations promptly. Rest assured that I am taking immediate steps to rectify this situation so that this unfortunate delay never recurs. To regain your trust and to make amends for the inconvenience caused, I would like to propose the following actions: 1. Immediate Payment: I understand the importance of clearing my outstanding dues promptly. Therefore, I will make the payment in full, including any late fees or penalties, within [state the specific timeframe, e.g., within the next seven days]. 2. Assurance of Timely Payments: Moving forward, I will ensure that all future payments will be made in a timely manner. To prevent any future delays, I will set up automated reminders to notify me ahead of payment due dates. 3. Improved Communication: To further strengthen our business relationship, I will make it a priority to maintain open lines of communication with your accounts department. If any issues arise that may hinder timely payments, I will communicate them immediately and work proactively to find a solution that causes minimal disruption. I genuinely value your understanding and patience during this unfortunate incident. I hope that you can extend your graciousness and accept my sincere apologies for the delay in payment. Please let me know if there is anything else I can do to rectify this situation. Thank you for your time and consideration. I greatly appreciate your continued trust and look forward to maintaining our valued association. Warm regards, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.