Dear [Contractor/Service Provider's Name], I hope this letter finds you well. I am writing to address a significant issue regarding the quality of workmanship provided by your company for the project completed on [date] at [location]. Unfortunately, the work performed has not met the satisfactory standards outlined in our contract and has resulted in several faulty aspects that require immediate attention. Upon thorough inspection and assessment of the completed work, it became apparent that multiple areas have been severely compromised in terms of quality, functionality, and safety. The following instances of faulty work are of utmost concern: 1. [Specify the first faulty aspect in detail, providing evidence as necessary] 2. [Elaborate on the second faulty aspect, highlighting its impact and supporting it with evidence] 3. [Describe any additional faulty aspects, establishing their significance and providing supporting evidence] I must emphasize that the serious deficiencies and substandard quality in the accomplished work pose potential risks to the safety and well-being of the occupants. As per the terms and conditions agreed upon in our contract, I kindly demand an immediate refund for the full amount paid for the services rendered. Additionally, I expect prompt action to rectify the aforementioned issues in a satisfactory manner, adhering to the accepted industry standards. In order to resolve this matter promptly, I require your official response within [specify a reasonable timeframe] from the receipt of this letter. Please provide a detailed plan of action to address the faulty work and a proposed schedule for initiating the necessary repairs. Please be advised that in the event of non-compliance or failure to provide a satisfactory resolution within the stipulated timeframe, I will have no choice but to pursue all available legal options to protect my rights and interests. This may include involving relevant authorities, initiating legal proceedings, or reporting the incident to professional accreditation bodies. To ensure a clear and transparent communication process moving forward, I request that all correspondence related to this matter be in writing. This will help us maintain a comprehensive record of our discussions and exchanges. In conclusion, I trust that you acknowledge the gravity of this situation and the imperative need for immediate action. I am hopeful that we can resolve this matter swiftly and amicably, without the need for further escalation. I look forward to your prompt response and a satisfactory resolution to our current predicament. Furthermore, I can be reached at [provide contact information] should you require any additional information or wish to discuss this matter further. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.