[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Request for Payment — Credit Line Exceeded Dear [Customer's Name], I hope this letter finds you well. My purpose for writing to you today is to bring to your attention an issue regarding your credit line with our company. As valued customers, we greatly appreciate your continued support and would like to address this matter promptly and amicably. After a careful review of your account, we have noticed that your current outstanding balance has exceeded your approved credit line. This situation requires immediate attention and cooperation to avoid any potential disruptions in our business relationship. We understand that unforeseen circumstances can lead to such financial difficulties, and we are here to assist you in resolving this matter. We kindly request that you please remit payment as soon as possible to bring your account balance within the approved credit line. Our preferred method of payment is through the provided payment portal, which ensures a secure and efficient transaction process. Should you require any clarification or need assistance in making payment arrangements, please do not hesitate to contact our customer service department at [Customer Service Phone Number] or via email at [Customer Service Email Address]. Our dedicated team is ready to provide guidance and work with you to find a suitable solution. It is important to emphasize that maintaining a positive credit history and honoring payment commitments is crucial for the sustainable growth of any business relationship. We trust that this situation will be resolved promptly and that we can continue to serve you as a valued customer. Please be advised that failure to address this matter within the provided timeline may have consequences, including but not limited to temporary suspension of credit privileges or additional fees and charges. We would prefer to avoid such measures and work together to find an agreeable solution. Thank you for your prompt attention to this matter. We value your business and hope to continue our mutually beneficial relationship. We look forward to hearing from you soon and resolving this issue satisfactorily. Sincerely, [Your Name] [Your Title/Organization]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.