Sample Letter for Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I am writing to formally request a refund for the merchandise that I recently returned to your company. I am dissatisfied with the product I received and would like to exercise my consumer rights by seeking reimbursement. I made a purchase of [Product Name] from your online store on [Date of Purchase]. However, upon receiving the item, I discovered that it did not match the product description provided on your website. The merchandise is significantly different from what I expected, and this discrepancy has led to my decision to return it. To facilitate the refund process, I enclosed the returned merchandise along with this letter. I request that you carefully inspect the package upon receipt to ensure its condition aligns with my claim. Refund Details: Product Name: [Product Name] Order Number: [Order Number] Purchase Date: [Date of Purchase] Price Paid: [Amount Paid] Payment Method: [Payment Method Used] I kindly request a full refund of the purchase price, including any applicable taxes and shipping charges. As per the consumer protection regulations, I expect the refund to be issued within [specific timeframe according to your local laws]. Please notify me promptly once the refund has been processed. Additionally, kindly let me know if any further documentation or detail is required to expedite this process. I would be happy to provide any additional information necessary to resolve this matter promptly. Please revert to me via email or phone within [specific timeframe] to acknowledge receipt of this letter and confirm that the refund process is underway. Your immediate attention to this matter is greatly appreciated. I look forward to a swift resolution to this issue and to receiving full reimbursement for the returned merchandise. Thank you for your understanding and cooperation. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.