[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: [Account Number] — Return of Late Payment and Denial of Discount Dear [Recipient's Name], I am writing to address the recent issue concerning the late payment I made for my Hawaii trip reservation with [Company Name]. Firstly, I apologize for the delay in settling the outstanding amount on time and any inconvenience it may have caused. With this letter, I am enclosing a returned payment for the full amount due, including any applicable interest charges or fees. I understand the importance of timely payment and acknowledge that it is my responsibility to ensure prompt settlement. Therefore, I apologize for any disruption it may have caused to your financial operations. Moreover, I noticed that you have not applied the discount initially promised for early payment. As I genuinely value the partnership we have, I kindly request you to reconsider and apply the discount, as mentioned in our agreement. Due to unforeseen circumstances, I faced several unexpected expenses that caused a temporary financial setback, leading to the lateness in payment. However, the circumstances were beyond my control, and I have taken necessary measures to rectify the situation promptly. I hope you will understand the reasons behind the delay and accept my late payment. I assure you that such incidents are unlikely to reoccur in the future. My intention is to maintain a strong working relationship with [Company Name] and continue availing your exceptional services. Should you require any further documentation or clarification to process the late payment and review the discount application, I would be more than willing to provide it promptly. You may contact me via the details mentioned above. Thank you for your time, understanding, and professional approach. I am hopeful that you will consider my request and assist me in resolving this matter amicably. I highly value the service and experiences I have enjoyed with [Company Name] thus far, and I believe we can overcome this issue together. Furthermore, I look forward to hearing from you soon and appreciate your attention to this matter. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.