Idaho Modelo de carta para mercancías defectuosas - Sample Letter for Defective Goods

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• Control #: US-0191LR
• Format: Word

Description

Carta relativa a mercancías defectuosas. Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a matter concerning defective goods that I recently received from your company. As a loyal customer, I have always relied on the quality of your products, but unfortunately, the item I purchased has not met my expectations. On [date], I purchased [product name] from [store/company name] in [location]. The product in question is meant to [describe its intended purpose]. However, upon careful inspection, I discovered several significant defects in the item. [Describe the defects in detail, including any damages or malfunctions]. Given that the product is not functioning as expected, I kindly request a refund or an exchange for a non-defective item. I believe this request is fair considering that the goods delivered did not meet the quality standards associated with your brand. I have attached a copy of the original purchase receipt for your reference. As a consumer, I understand that occasional defects can occur, but it is crucial for companies to address and rectify such issues promptly to maintain customer satisfaction and trust. Therefore, I kindly request that you take immediate action to resolve this matter. I can provide any additional information or evidence you may require to support my claim. In the event that you are unable to refund or replace the defective item, I may have no choice but to escalate this issue to the relevant consumer protection authorities or seek legal advice, as per my rights under the Idaho consumer laws and regulations. I hope that this matter can be resolved amicably and promptly. I have always valued the products and services provided by your company, and I believe in your commitment to customer satisfaction. Furthermore, I trust that you will treat this matter with the utmost urgency and professionalism. Please respond to this letter within [reasonable timeframe], confirming your actions to address this issue. I can be reached at [your contact information] should you require any further information or clarification. Thank you for your attention to this matter. I look forward to a swift resolution. Sincerely, [Your Name]

Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a matter concerning defective goods that I recently received from your company. As a loyal customer, I have always relied on the quality of your products, but unfortunately, the item I purchased has not met my expectations. On [date], I purchased [product name] from [store/company name] in [location]. The product in question is meant to [describe its intended purpose]. However, upon careful inspection, I discovered several significant defects in the item. [Describe the defects in detail, including any damages or malfunctions]. Given that the product is not functioning as expected, I kindly request a refund or an exchange for a non-defective item. I believe this request is fair considering that the goods delivered did not meet the quality standards associated with your brand. I have attached a copy of the original purchase receipt for your reference. As a consumer, I understand that occasional defects can occur, but it is crucial for companies to address and rectify such issues promptly to maintain customer satisfaction and trust. Therefore, I kindly request that you take immediate action to resolve this matter. I can provide any additional information or evidence you may require to support my claim. In the event that you are unable to refund or replace the defective item, I may have no choice but to escalate this issue to the relevant consumer protection authorities or seek legal advice, as per my rights under the Idaho consumer laws and regulations. I hope that this matter can be resolved amicably and promptly. I have always valued the products and services provided by your company, and I believe in your commitment to customer satisfaction. Furthermore, I trust that you will treat this matter with the utmost urgency and professionalism. Please respond to this letter within [reasonable timeframe], confirming your actions to address this issue. I can be reached at [your contact information] should you require any further information or clarification. Thank you for your attention to this matter. I look forward to a swift resolution. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.