[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Airline Company Name] [Customer Service Department] [Address] [City, State, ZIP] Subject: Request for Airfare Refund — [Your Booking Reference Number] Dear [Airline Company Name], I am writing to request a refund for the airfare I purchased from your airline. Unfortunately, due to [provide a brief explanation of the reason behind your request, such as flight cancellation, personal circumstances, or medical emergency], I am unable to proceed with my planned trip on [original departure date]. I believe I am entitled to a refund based on [airline company]'s refund policy, which states that refunds are applicable under the following circumstances [mention specific conditions based on the airline's refund policy]. I have carefully reviewed the terms and conditions provided on your website and believe that my situation falls under the eligible criteria for a refund. To assist you in processing my request efficiently, I have enclosed the following supporting documents: 1. Copies of my flight reservation confirmation ([booking reference number]) and e-tickets. 2. Any other relevant documentation, such as medical certificates, letter of cancellation from event organizers, or any other supporting evidence. Based on my research, I have understood that [airline company] offers different types of refund policies, including: 1. Full Refund: In cases where the airline cancels or significantly delays the flight. 2. Refundable Fare: Allows passengers to get a refund for their ticket, irrespective of flight cancellation or delay. 3. Non-Refundable Fare with Refund Conditions: Provides an opportunity for passengers to receive a refund, subject to specific conditions mentioned in the refund policy. 4. Non-Refundable Fare: Tickets that are not eligible for a refund under normal circumstances. Considering the current situation beyond my control, I kindly request you to process a refund for the full amount of the airfare I paid, as per your refund policies or any applicable exceptions or waivers due to unforeseen circumstances. I would prefer to receive the refund via the same payment method I used during the booking process. Please confirm the refund amount and provide an estimated timeline for the refund process. Additionally, I understand that the refund may involve a deduction of any applicable cancellation fees or charges, and I accept those deductions in line with your refund policy. I appreciate your prompt attention to this matter and look forward to a quick resolution. Should you require any further information or additional documentation, please do not hesitate to contact me via the provided contact details. I can also be reached at [phone number] or [email address]. Thank you for your understanding and cooperation. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.