Indiana Sample Letter for Request for Refund — Returned Merchandise Dear [Company's Name], I am writing this letter to inform you that I recently purchased [Item Name] from your establishment. However, I am disappointed to say that the item did not match my expectations as described on your website/catalog/store. Hence, I would like to request a refund for the returned merchandise. On [Date of Purchase], I made a purchase of [Item Name] from your store located at [Store Address]. The transaction was completed with the following details: [provide relevant details such as receipt number, purchase order number, etc.]. However, upon receiving the item on [Date Received], I noticed significant defects/manufacturing faults in the product. Firstly, [describe the specific issues or defects with the product]. The [specific issue] was not visible during the purchase, and it greatly impacts the functionality/appearance of the product. Additionally, [mention any other issues or concerns you have discovered]. I would like to emphasize that I expected the product to meet the quality standards set by your company as mentioned in your website/catalog/store. However, the received merchandise clearly falls short of those standards. As a customer, I believe it is my right to be satisfied with the products I purchase from your establishment. Therefore, I kindly request a full refund of the purchase price, including any taxes or shipping charges incurred. I have enclosed the original receipt along with this letter for your reference and verification. I would appreciate it if you could refund the amount in the same form as the original payment within [specify a reasonable timeframe, typically 14 days]. If necessary, I am willing to return the product to your store at my expense or provide any additional documentation to support my claim. I trust in your commitment to customer satisfaction and expect a prompt response regarding the refund process. I am hopeful that this matter can be resolved amicably, and I look forward to hearing from you within [specify a reasonable timeframe, typically 7 days]. Please contact me at [provide your contact information] with any questions or concerns you may have. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Different types of Indiana Sample Letter for Request for Refund — Returned Merchandise may include: 1. Indiana Sample Letter for Request for Refund — Damaged Merchandise: when the merchandise is damaged upon arrival or within a short period after purchase. 2. Indiana Sample Letter for Request for Refund — Wrong Product Received: when the received product is different from what was ordered. 3. Indiana Sample Letter for Request for Refund — Unsatisfactory Quality: when the product purchased does not meet the expected quality standards. 4. Indiana Sample Letter for Request for Refund — Late Delivery or Non-Delivery: when the merchandise is not delivered within the agreed timeframe or not delivered at all. 5. Indiana Sample Letter for Request for Refund — Overcharged Amount: when the customer is charged an incorrect or higher amount for the purchased merchandise. Note: Please remember to customize the template according to your specific circumstances and the company's information.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.