Subject: Verification of Telephone Report of Problem — Request for Confirmation Dear [Recipient's Name], I hope this letter finds you well. I am writing in reference to our recent telephone conversation regarding the problem I encountered [or witnessed] in [Location/Department/Area] on [Specify Date]. I would like to confirm the details discussed during our call and ensure that they accurately reflect the issue I reported. This confirmation is essential for establishing a clear understanding and subsequently taking appropriate actions to resolve the problem promptly. To recap our telephonic correspondence, I initially reached out to your esteemed organization to notify you about a problem encountered at [Provide a brief description of the problem, including relevant details such as date, time, location, and any specific individuals involved], which potentially poses [state potential risks or consequences resulting from the problem]. During our call, we discussed the problem in great detail, including its root cause and potential implications. I appreciated your insightful inquiries, which helped me provide a comprehensive account of the situation. Additionally, we exchanged information regarding any immediate corrective actions taken and any further measures required to rectify the problem and prevent its recurrence in the future. As per our agreement, you kindly requested that I document this conversation by means of a confirmation letter. Such a document will serve as an official record and confirm my accurate comprehension of the reported issue. Consequently, I have carefully documented all the essential facets of our discussion to produce this letter. If my understanding deviates from the consensus reached during our conversation or if you believe there are missing details, kindly inform me as soon as possible. Ensuring complete and precise documentation is crucial to avoid any ambiguity or misunderstandings when it comes to addressing the problem at hand. I trust that this confirmation letter demonstrates my commitment to the accurate portrayal of the matter discussed, and I look forward to further collaboration with your esteemed organization in resolving this issue efficiently. Should you require any additional information or if there are any specific steps you would like me to undertake, please do not hesitate to let me know, and I will gladly comply. Thank you for your prompt attention to this matter, and I kindly request you to acknowledge receipt of this confirmation letter at your earliest convenience. Yours sincerely, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.