Greetings [Company/Organization Name], I am writing to inform you that we have received your recent letter indicating your inability to ship our order [Order Number/Reference]. However, we kindly request you to disregard the previous correspondence as it seems to have been sent in error, or there may have been a misunderstanding. As you may be aware, our company is located in the beautiful state of Kansas. Kansas is situated in the Midwest region of the United States and is known for its diverse landscapes, including expansive prairies, rolling hills, and picturesque rivers. It is also renowned for its warm hospitality and friendly residents. Now, getting back to the matter at hand, we really appreciate your promptness in notifying us about the shipping issue. However, we believe there might have been some confusion as we have not encountered any difficulties or delays with our orders from your company in the past. We have always been satisfied with the quality of your products and the efficiency of your shipping services. If there is a valid reason behind your previous communication, we kindly request you to provide us with further details or clarification regarding the situation. This allows us to better understand the nature of the issue and work towards finding a suitable resolution. Nonetheless, if the notice was sent in error or resulted from a misunderstanding, we kindly ask you to consider it null and void. We are eagerly anticipating the timely delivery of our order as agreed upon during our previous discussions. Throughout our business relationship, we have continually relied on your company to fulfill our orders promptly and provide us with exceptional service. We hope that this isolated incident will not tarnish our ongoing partnership, and we look forward to continuing our successful business collaboration in the future. Should there be any further developments or updates concerning this matter, please do not hesitate to contact us immediately. We value open communication and transparency and are committed to resolving any issues that may arise promptly. Thank you for your attention to this matter, and we appreciate your cooperation in resolving this potential misunderstanding. Your prompt response is highly appreciated. Sincerely, [Your Name] [Your Position] [Your Company/Organization Name] Keywords: Kansas, sample letter, notice to disregard, inability to ship, shipping issue, misunderstanding, promptness, customer satisfaction, business relationship, exceptional service, partnership, ongoing collaboration, communication, transparency, resolution, prompt response.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.