Dear [Customer Name], We hope this letter finds you well. We wanted to bring to your attention an important update regarding your credit limit with our company. As per our records, we have noticed that your current credit limit is reaching its maximum threshold, and in order to maintain a smooth business relationship, we have made the decision to convert your account to C.O.D. (cash on delivery) status. We understand that this change may come as a surprise, but it is crucial for us to ensure a sustainable credit management system and to mitigate any potential financial risks. By converting your account to C.O.D. status, we aim to minimize any future complications that may arise due to exceeding credit limits. It is important to note that this change will not affect the quality or range of products and services you receive from us. Our commitment to providing top-notch customer service remains unwavering. We simply ask that all future orders be accompanied by immediate payment in cash or any other acceptable method upon delivery, rather than relying on credit terms. While we regret any inconvenience this may cause, we are confident that this shift will be in the best interest of both parties involved. It will allow us to continue our business relationship on solid financial grounds, ensuring prompt deliveries and uninterrupted services. Please feel free to contact our customer service team at [phone number] or via email at [email address] if you have any questions or concerns regarding this change. We highly value your patronage and look forward to finding alternative solutions that cater to your specific needs. Thank you for your understanding and cooperation. We appreciate your continued support and trust in our company. Sincerely, [Your Name] [Your Title/Position] [Company Name] Keywords: Kentucky, sample letter, notice, credit limit, conversion, C.O.D. status, cash on delivery, customer, account, credit management, financial risks, customer service, future orders, payment, delivery, business relationship, services, patronage, support, trust.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.