Dear [Customer's Name], I hope this letter finds you well. We appreciate your recent purchase of [product], and we value you as a customer. However, we regret to inform you that we cannot accept the return of the merchandise, as it was requested beyond the allowable return period. In accordance with our return policy, purchases must be returned within [number of days] days from the date of purchase in order to qualify for a refund or exchange. Unfortunately, your request for a return was made [number of days] days after the specified return deadline. It is important to note that our return policy has been carefully designed to ensure customer satisfaction, manage inventory efficiently, and maintain the overall quality of our products. Thus, we are unable to make exceptions to this policy, regardless of the circumstances. We understand that certain situations may arise where a return is necessary after the designated return period. However, we encourage you to consider other alternatives, such as gifting or reselling the item, to minimize any inconvenience this may cause. Rest assured that we stand behind the quality of our products, and we are confident that you will find satisfaction in your purchase. We would be more than happy to address any concerns or issues you may have regarding the product itself and provide assistance in any way possible. We apologize for any disappointment or inconvenience this decision may have caused. Furthermore, we value your understanding and continued support as a customer. Should you have any questions or require further assistance, please do not hesitate to contact our customer service team at [customer service number] or [email address]. Thank you for your understanding. Sincerely, [Your Name] [Your Title] [Your Company Name] Keywords: Louisiana, sample letter, refusal, late return, merchandise, return policy, customer satisfaction, inventory, quality of products, return period, exceptions, circumstances, alternatives, reselling, disappointment, inconvenience, understanding, support, customer service.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.