[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, ZIP] Subject: Request for Clarification in Applying Payment Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding the application of a payment made by me to your esteemed company. I recently made a payment of [Specify Amount] on [Date of Payment] for the invoice [Invoice Number]. However, upon reviewing my account statements and records, there seems to be a discrepancy in the way the payment has been applied. I kindly request your assistance in clarifying the following points: 1. Application of Payment: According to my records, the payment made was intended to clear the outstanding balance on [Specify Invoice/s or Account/s]. However, it appears that the payment has been applied to a different account or invoice. Could you please review the payment allocation and provide a breakdown of how the payment was applied? 2. Confirmation of Payment Receipt: Kindly verify the receipt of the payment made on [Date of Payment] and confirm that it has been properly recorded in your system. If possible, I would appreciate receiving a copy of the payment receipt for my records. 3. Adjustments or Credits: If there have been any adjustments or credits applied to the account or invoice mentioned in point 1, please provide a detailed explanation and supporting documentation for my reference. I believe this inquiry is necessary to ensure accurate accounting and avoid any potential misunderstandings. If there is any additional information required from my end to resolve this matter, please let me know, and I will promptly provide it. I kindly request your prompt attention to this matter. Your quick response would be greatly appreciated as it will help in clarifying the discrepancy and maintaining a healthy business relationship. You can reach me at [Phone Number] or [Email Address] to provide the requested information or to discuss this matter further. Thank you for your assistance and cooperation. I look forward to receiving your response soon. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.