Maine Developer-Oriented Software Maintenance Agreement
Description
How to fill out Developer-Oriented Software Maintenance Agreement?
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FAQ
There are different components of the software maintenance process as shown below: Change Request ? In the maintenance process initially, the request for change is made. Change Management ? ... Impact Analysis ? ... System Release Planning ? ... Change Implementation ? ... System Release ?
Corrective Software Maintenance. Adaptive Software Maintenance. Perfective Software Maintenance. Preventive Software Maintenance.
Maintenance management strategies comparison chart StrategySummaryCost to ImplementReactiveFix it when it breaksLowPreventiveMaintenance on a predetermined scheduleAveragePredictiveCondition-based monitoring triggering work ordersHighRCMInvestigation of failure modes to determine best maintenance strategyHighest
Maintenance = fixing bugs; development = creating/modifying functionality. There's overlap, of course. Work is work. But some organizations make a distinction between work on major new features, break/fix & patching, and incremental improvements.
And be careful with those wild computers, please! Predictive Maintenance. It is a type of maintenance that is carried out using diagnostic tools, in order to anticipate possible failures and to try to avoid them before they occur. ... Preventive Maintenance. ... Corrective maintenance. ... Evolutionary maintenance. ... Summary.
The key software maintenance issues are managerial and technical. Management issues include alignment with customer priorities, staffing, assigning responsibilities, and estimating costs. Technical issues include: limited understanding, impact analysis, testing, and maintainability measurement.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.