Dear [Recipient's Name], I hope this letter finds you well. I am writing to provide an explanation for the delay in the partial shipment of [Product Name] to your location in Minnesota. I apologize for any inconvenience this may have caused and assure you that we are working diligently to rectify the situation. The delay in the partial shipment can be attributed to unforeseen circumstances beyond our control. Unfortunately, we encountered a production issue at our manufacturing facility, resulting in a temporary halt in the production of [Product Name]. This unexpected setback significantly impacted our ability to fulfill your order on time. We understand the importance of timely delivery and recognize the inconvenience caused by this delay. Please rest assured that our team is actively addressing the problem to ensure it is resolved as quickly as possible. We have taken immediate measures to rectify the production issue and expedite the remaining process to meet the revised deadline. We deeply value your business and want to assure you that we are committed to fulfilling our obligations promptly. Furthermore, we understand the importance of maintaining seamless collaborations with our esteemed clients like you. Our customer service team is already in touch with the shipping company to expedite the transportation process as soon as the remaining shipment is ready for dispatch. We apologize for not meeting your expectations and understand the frustration that such delays can cause. To compensate for this inconvenience, we would like to offer you [appropriate compensation], which can be discussed further with our customer service representative. Once again, we sincerely apologize for the delay and any inconvenience caused. We appreciate your patience and understanding during this challenging time. If you have any concerns or require further information, please do not hesitate to contact our customer service team at [phone number] or [email address]. Thank you for your continued support and trust in our products and services. We look forward to resolving this matter promptly and ensuring a smooth delivery of the remaining shipment. Yours sincerely, [Your Name] [Your Title] [Company Name] Keywords: Minnesota, letter, explanation, delay, partial shipment, unforeseen circumstances, production issue, manufacturing facility, order, inconvenience, timely delivery, collaboration, business, customer service, shipping company, compensation, expectations, frustration, patience, understanding, concerns, support, trust, products, services.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.