[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Payee's Name] [Payee's Address] [City, State, ZIP] Subject: Request for Clarification in Applying Payment Dear [Payee's Name], I hope this letter finds you in good health and high spirits. I am writing to bring to your attention a discrepancy I have noticed in the application of my recent payment to your company. I believe there might have been an error in the allocation of funds, and I kindly request your assistance in clarifying the matter. On [Date], I made a payment of [Payment Amount] towards [Invoice Number/Month], as noted in the enclosed copy of the payment receipt. Although I have crossed-checked the payment details several times, it appears that a portion of the payment has not been accurately applied to the intended invoice(s). To provide you with a clear understanding of the issue, here are the specific payment and invoice details: Payment Details: Payment Amount: [Payment Amount] Payment Method: [Payment Method] Payment Date: [Payment Date] Payment Reference/Receipt Number: [Receipt Number] Invoice Details: Invoice Number: [Invoice Number(s)] Invoice Due Date: [Due Date] Invoice Amount: [Invoice Amount] Amount Paid: [Paid Amount (if any)] Upon reviewing my records and referring to the payment receipt, it appears that the payment has been erroneously attributed to the wrong invoice(s) or not allocated at all. This discrepancy has raised concerns as it may lead to incorrect statements and confusion regarding the outstanding balance. To rectify this matter promptly, I kindly request your immediate attention to the following: 1. Thoroughly review my payment and invoice details mentioned above. 2. Correctly allocate the payment to the respective invoice(s) to reflect the accurate outstanding balance. 3. Provide a revised statement or describe in writing the revised allocation of funds to ensure transparency and understanding on both ends. I urge you to address this discrepancy at your earliest convenience to avoid any further confusion or misunderstandings regarding my account. Please update me on the progress of this matter, and once the necessary adjustments have been made, I kindly request that you provide me with an updated invoice/statement reflecting the revised payment allocation. Should you require any further documentation or information from my end to resolve this matter efficiently, please do not hesitate to contact me. I trust in your professionalism and integrity to handle this situation effectively. I appreciate your attention to this matter and look forward to a swift resolution. Thank you for your cooperation and understanding. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.