Subject: Request for Information — Increase in Bill Amount Dear [Service Provider's Name], I hope this letter finds you well. I am writing to seek clarification and request further information regarding the recent increase in my bill amount for [specific service provided]. As a valued customer, I believe effective communication is essential to maintain a satisfactory business relationship. Upon meticulously reviewing my bill statement for the billing cycle [mention cycle dates], I noticed a significant and unforeseen increase in the total amount due. While I understand that occasional adjustments and fluctuations may occur, I kindly ask for a detailed explanation regarding the specifics of this increase. To assist you in facilitating my request, I have outlined the following questions that require your attention: 1. Detailed Breakdown: Could you kindly provide an itemized breakdown of all the charges included in my bill? This will enable me to understand the various components contributing to the increased total amount. 2. Rate Changes: Has there been any recent change in the rates for the [specific service] I am being charged for? If so, I kindly request the effective date and the details explaining why this change was implemented. 3. Usage Discrepancy: Could you verify the meter readings used to calculate my bill for the aforementioned billing cycle? As a customer, it is important for me to understand whether there have been any inconsistencies in the usage recorded or if any technical issues could have affected the accuracy of my bill. 4. Additional Fees and Surcharges: Are there any additional fees, taxes, or surcharges that were not previously disclosed or mentioned on my bill statement? If applicable, please provide an explanation of these charges and their respective amounts. 5. Comparative Analysis: Can we compare my current bill with the previous bill(s) to identify any significant differences or irregularities? This will help me understand if there are any unusual patterns or discrepancies. I kindly request that the information be provided in a clear and detailed manner, ideally within [mention a specific timeframe or date]. In understanding my bill better, I believe we can address any potential misunderstandings or errors promptly and efficiently. I value the services provided by your company and wish to maintain a positive and transparent business relationship. I trust that you will give due consideration to my concerns and respond promptly with the requested information. Thank you for your attention to this matter. I look forward to your response, which can be sent to [provide contact details]. Should you require any additional information or documentation from my end, please do not hesitate to reach out to me. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.