Subject: Regretful Denial of Request for Additional Discount — [Your Business Name] Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We genuinely appreciate your patronage and the trust you have placed in our business [Your Business Name]. We value our customers immensely and strive to provide exceptional service at the best possible price. Furthermore, we recently received your request for an additional discount on your recent purchase, and we carefully reviewed your request. Furthermore, we understand that budget considerations are essential for everyone, especially in these challenging times. While we empathize with your situation, we regret to inform you that we are unable to grant your request for an additional discount. Despite our sincere desire to accommodate your request, we would like to outline the reasons behind our decision: 1. Competitive Pricing: We constantly endeavor to offer competitive prices to all our customers, ensuring that our product offerings remain affordable compared to the market standards. By maintaining our pricing integrity, we can continue providing high-quality products and services that meet and exceed your expectations. 2. Fairness to All Customers: To maintain fairness among our customers, we strive to apply consistent pricing policies. Offering additional discounts may create disparities and potentially alienate other customers who have previously made purchases at the regular price. Hence, we must ensure that our policies remain fair and equitable for all. 3. Value for Money: While we understand the importance of securing the best possible deal, we believe that our products and services already provide exceptional value for the price. Our team strives to deliver premium quality products accompanied by top-notch customer service, resulting in a worthwhile investment for our customers. We sincerely hope that you understand our perspective and reasoning behind the denial of your request for an additional discount. We genuinely value your association with us and are committed to serving you diligently with utmost integrity. Please keep in mind that we periodically run promotional campaigns, discounts, and special offers exclusive to our loyal customers. We encourage you to stay connected with us through our newsletter, social media platforms, and website to avail yourself of future opportunities to save on your purchases. Once again, we truly appreciate your understanding in this matter and your continued support of our business. If you have any questions or concerns, please feel free to reach out to our customer service department, and we will be more than happy to assist you. Thank you for your kind understanding. Sincerely, [Your Name] [Your Title/Position] [Your Business Name] Keywords: North Carolina, sample letter, denial, request for additional discount, regretful, customer, patronage, business, competitive pricing, affordability, budget considerations, fairness, pricing policies, customer service, value for money, promotional campaigns, loyal customers.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.