Subject: Refund Request for Duplicate Payment — North Carolina Dear [Recipient's Name], I hope this letter finds you well. I am writing in regard to a recent error in my payment, resulting in a duplicate payment for [invoice/bill] [number]. I kindly request your immediate attention to rectify this oversight and issue a refund to rectify the duplicate payment made on [date]. To provide further context, I am a resident of North Carolina, and I have been an esteemed customer of your organization for [duration]. I have always appreciated the promptness and efficiency of your services. However, due to an unfortunate error, the payment for the aforementioned invoice has been inadvertently processed twice from my account. Enclosed with this letter, you will find copies of the relevant payment receipts, clearly indicating the discrepancy and duplicate payment. I would request you to review the enclosed evidence and kindly process the refund at your earliest convenience. The refund amount should correspond to the duplicate payment, which amounts to [amount in dollars]. I kindly ask for reimbursement either as a direct transfer to my bank account or by issuing a check payable to [your name] at the address mentioned below. [Your Name] [Your Address] [City, State, ZIP Code] Furthermore, I would like to point out that according to the North Carolina General Statutes, it is an obligation of the recipient of the excessive payment to refund it to the mayor within a reasonable time frame. Therefore, I hope you understand the urgency of this matter and assure you that your prompt action will be greatly appreciated. In the event that this matter is not resolved within [specific time frame, e.g., 14 days], I may have no choice but to seek legal recourse to reclaim the duplicate payment, as stipulated by the governing laws of North Carolina. I have always valued the excellent service provided by your organization and believe that this issue can be resolved amicably without escalating it further. I trust in your prompt attention to this matter and expect to receive the refund as soon as possible. Should you require any additional information or documentation regarding this matter, please do not hesitate to contact me via phone at [your phone number] or email at [your email address]. I will be readily available to assist you in any way possible to swiftly resolve this issue. Thank you for your immediate attention to this matter. I remain hopeful for a prompt resolution. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.