North Dakota Ejemplo de carta de disculpa por exceso de envío - Sample Letter for Apology for Over Shipment

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• Control #: US-0094LR
• Format: Word

Description

Carta de disculpa por sobreenvío de mercancía. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Apology for Over Shipment Dear [Recipient's Name], I hope this letter finds you in good health and spirits. I am writing on behalf of [Your Company's Name] to apologize sincerely for the mishap that occurred regarding your recent shipment from our facility. We understand that you were expecting [number of items] of [product name] to be delivered to your address, instead, you received [number of items] more than the desired quantity. This error is entirely our fault, and we deeply regret any inconvenience it has caused. To rectify the situation, we have already implemented measures to prevent such errors in the future, and we are taking immediate steps to correct the over shipment. Our team will promptly arrange for the retrieval of the excess items on [date], at a time most convenient for you. Our aim is to ensure that the return process is as smooth as possible, and we assure you that there will be no additional cost on your side. We understand that this error has caused an inconvenience to you, and we sincerely apologize for any confusion, hassle, or extra efforts this may have caused. We value you as a customer and highly appreciate your business relationship with us. Rest assured, we are dedicating ourselves to making things right. We have taken this matter seriously and are conducting an internal investigation to identify the root cause of such an error, so we can prevent its recurrence. Additionally, we will be strengthening our quality control measures to ensure that each future shipment is error-free. On behalf of our entire team, I extend our sincerest apologies for this oversight. If you require any assistance or have any specific concerns regarding the return process or any other related matter, please do not hesitate to reach out to our customer support team at [customer support number] or email us at [customer support email]. Once again, we deeply apologize for any inconvenience we have caused and appreciate your understanding and cooperation in resolving this matter. We value your business and look forward to serving you again in the future, aiming for the highest level of customer satisfaction. Thank you for your patience, and we sincerely apologize for any inconveniences caused. Yours faithfully, [Your Name] [Your Company's Name] [Your Position/Designation]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Apology for Over Shipment Dear [Recipient's Name], I hope this letter finds you in good health and spirits. I am writing on behalf of [Your Company's Name] to apologize sincerely for the mishap that occurred regarding your recent shipment from our facility. We understand that you were expecting [number of items] of [product name] to be delivered to your address, instead, you received [number of items] more than the desired quantity. This error is entirely our fault, and we deeply regret any inconvenience it has caused. To rectify the situation, we have already implemented measures to prevent such errors in the future, and we are taking immediate steps to correct the over shipment. Our team will promptly arrange for the retrieval of the excess items on [date], at a time most convenient for you. Our aim is to ensure that the return process is as smooth as possible, and we assure you that there will be no additional cost on your side. We understand that this error has caused an inconvenience to you, and we sincerely apologize for any confusion, hassle, or extra efforts this may have caused. We value you as a customer and highly appreciate your business relationship with us. Rest assured, we are dedicating ourselves to making things right. We have taken this matter seriously and are conducting an internal investigation to identify the root cause of such an error, so we can prevent its recurrence. Additionally, we will be strengthening our quality control measures to ensure that each future shipment is error-free. On behalf of our entire team, I extend our sincerest apologies for this oversight. If you require any assistance or have any specific concerns regarding the return process or any other related matter, please do not hesitate to reach out to our customer support team at [customer support number] or email us at [customer support email]. Once again, we deeply apologize for any inconvenience we have caused and appreciate your understanding and cooperation in resolving this matter. We value your business and look forward to serving you again in the future, aiming for the highest level of customer satisfaction. Thank you for your patience, and we sincerely apologize for any inconveniences caused. Yours faithfully, [Your Name] [Your Company's Name] [Your Position/Designation]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.