Dear [Customer's Name], I am writing this letter to offer my sincerest apologies for the delay in processing your refund. I understand that this has caused inconvenience and frustration for you, and I sincerely apologize for any inconvenience it may have caused. I would like to provide you with an explanation for the delay. Due to unforeseen circumstances and an overwhelming number of refund requests, our refund processing department has experienced a backlog. This has resulted in delays in processing refunds, including yours. Please understand that this is not a typical occurrence, and we are working diligently to rectify the situation. Rest assured, your refund has not been forgotten. Our team is actively working to resolve the backlog and process refunds as quickly as possible. We understand the importance of resolving this matter promptly and will do everything in our power to expedite your refund. In the meantime, I would like to assure you that your refund is our top priority. We have allocated additional resources to our refund processing department to expedite the process. You can expect to receive your refund within [timeframe]. However, please note that this timeframe is an estimate and may be subject to change due to the current circumstances. Once again, I sincerely apologize for the delay, and I want to assure you that we are committed to resolving this matter as quickly as possible. Please accept our apologies and patience during this time, and rest assured that your refund will be processed promptly. If you have any further questions or concerns, please do not hesitate to contact our customer service department at [phone number] or email us at [email address]. Our team will be more than happy to assist you and provide any updates regarding the status of your refund. Thank you for your understanding and for allowing us the opportunity to rectify this situation. We value your business and appreciate your patience. Sincerely, [Your Name] [Your Title] [Company Name] Different types of North Dakota Sample Letter for Apology for Delay of Refund may include variations based on the nature of the refund delay, such as refund delays due to technical issues, administrative errors, or high volume of refund requests.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.