Dear [Company Name], I am writing to inform you about a recent issue I encountered with one of your products that I purchased online. On [date], I received my order, but unfortunately, the merchandise arrived damaged. I ordered a [describe the product], and upon opening the package, I noticed that the item had several noticeable scratches and dents. As a long-time customer, I am disappointed with the condition in which the merchandise arrived. I have attached photographs of the damaged product for your reference. I understand that mistakes happen, and I believe it is within my right to request a replacement for the damaged item. Furthermore, I kindly request that you replace the faulty merchandise with a new one that is free from any defects. Furthermore, I would appreciate it if you could expedite this process, as I was looking forward to using the [describe the product]. Furthermore, I am confident that your company values customer satisfaction and will promptly resolve this issue. If there are any specific procedures or documents needed, please inform me so that I can provide the requested information as soon as possible. I would appreciate a response within [reasonable timeframe] to initiate the replacement process. Thank you for your attention to this matter. I hope for a swift resolution, and I look forward to hearing from you soon. Sincerely, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.North Dakota Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise
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