Dear [Customer's Name], We hope this letter finds you well. We would like to inform you of an important change in our delivery policy for customers in Nebraska. Our aim has always been to provide the highest level of service and convenience, and we value your continued support as a loyal customer. As Nebraska is a significant market for us, we want to ensure that our delivery offerings align with the needs and preferences of our customers. Starting from [Effective Date], we have implemented a new set of free delivery limitations. Here are the key details regarding the changes: 1. Free Delivery Threshold: In the past, we offered free delivery on all orders with no minimum spend requirements. However, due to increasing operational costs, we have set a new minimum spend threshold for free delivery. Customers in Nebraska will now enjoy free delivery on orders of EX or more. 2. Reduced Delivery Fee: For orders that do not meet the free delivery thresholds, we have significantly reduced the delivery fee to make our service more affordable and accessible for all customers. The new delivery fee for orders below the minimum spend limit will now be EX. 3. Same-day Delivery Options: Along with these changes, we are introducing new same-day delivery options in select areas of Nebraska. Customers who place their orders before [Cut-Off Time] will be eligible for same-day delivery, ensuring prompt access to our products. These changes are aimed at improving our overall delivery service by balancing cost-effectiveness and customer convenience. We understand that adjustments like these may require some adaptation on your part, but we believe that the benefits will outweigh any initial inconvenience. We want to assure you that our commitment to delivering high-quality products and excellent service remains unchanged. Our team is constantly working towards enhancing the customer experience, and we appreciate your understanding and support during this transition. We value your business and strive to provide you with the best possible service. If you have any questions or concerns regarding these modifications, please do not hesitate to reach out to our customer service team at [Contact Number] or via email at [Email Address]. We will be more than happy to assist you. Thank you for your continued trust in our brand. We look forward to serving you with our improved delivery options in Nebraska. Warm regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.