Sample Letter for Confirmation of Telephone Report of Problem in Nebraska [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company/Organization Name] [Address] [City, State ZIP] Subject: Confirmation of Telephone Report of Problem Dear [Recipient's Name], I am writing this letter to formally confirm the telephone report I made concerning a problem that I am experiencing with [specific issue/problem] at [location/address]. Our conversation took place on [date] at approximately [time]. I appreciate your attention to this matter and would like to ensure that my report was received accurately. To briefly recap our conversation, I explained to the customer service representative on the phone that I have been encountering [describe the problem and its impact on your daily routine]. The issue has been persistent for the past [duration] and has caused considerable inconvenience and frustration. During our conversation, I provided details such as [mention any specific information that was discussed during the call]. We also talked about potential solutions and steps that can be taken to resolve the problem. I want to reiterate that I am seeking prompt and appropriate action to rectify the situation. As a resident of Nebraska, I value the services provided by your organization and believe in your commitment to customer satisfaction. I trust that my complaint will be taken seriously and that appropriate measures will be taken to address the problem effectively. Please consider this letter as my formal confirmation of the telephone report and kindly provide a written response within [specified time frame if applicable] to acknowledge the receipt of this complaint and to outline the steps that will be taken to resolve the issue. Should you require any further details or information from me, please do not hesitate to contact me via the above-mentioned contact details. I sincerely hope that this matter can be resolved in a fair and timely manner, as it would greatly contribute to a more satisfactory experience for both myself and other customers. Your attention and understanding in this regard are highly appreciated. Thank you for your prompt action in addressing this problem. I look forward to your prompt response. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.