Nebraska Ejemplo de carta de solicitud de aclaración en la solicitud de pago - Sample Letter for Request for Clarification in Applying Payment

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• Control #: US-0359LR
• Format: Word

Description

Carta de la empresa al cliente solicitando aclaración en la aplicación del pago a cuenta. Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to seek clarification regarding the application of a recent payment made to [Company/Organization name]. I recently received a statement indicating that the payment I made has not been appropriately applied to my account. Furthermore, I would appreciate your assistance in understanding the reason behind this discrepancy. On [date of payment], I made a payment of [insert payment amount] towards my account. While reviewing the latest statement, I noticed that this payment has not been correctly credited. I believe there may have been an error in the application of the payment, as it does not reflect the updated balance. I kindly request clarification on the following points: 1. Confirmation of the received payment: Kindly verify whether the payment of [insert payment amount] was indeed received by your company on [date of payment]. If possible, please provide any relevant documentation or receipts. 2. Detailed breakdown of payment application: Could you please provide a breakdown of how my payment was applied to my account? It would greatly assist me in understanding how the payment was allocated and any discrepancies that may have occurred. 3. Misapplied payment issues: In case the payment was indeed misapplied, I would appreciate an explanation of why this occurred and its subsequent resolution. Additionally, I request that the correct amount be applied to my account, along with any necessary adjustments, if applicable. 4. Updated account information: Following the clarification of payment application, please provide an updated account statement indicating the revised balance and any adjustments made. It is crucial for me to have accurate information regarding my account status. I understand that mistakes can happen, and I believe this matter can be promptly resolved with your assistance. I kindly request a response within [insert reasonable timeframe] to ensure the matter is addressed in a timely manner. Should you require any additional information or have any questions, please do not hesitate to contact me at [your contact information]. I am available to discuss this matter further and provide any necessary documentation. Thank you for your prompt attention to this matter. I value our business relationship, and I am confident that we can resolve this issue promptly and amicably. I look forward to your earliest response and a satisfactory resolution. Yours sincerely, [Your Name]

Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to seek clarification regarding the application of a recent payment made to [Company/Organization name]. I recently received a statement indicating that the payment I made has not been appropriately applied to my account. Furthermore, I would appreciate your assistance in understanding the reason behind this discrepancy. On [date of payment], I made a payment of [insert payment amount] towards my account. While reviewing the latest statement, I noticed that this payment has not been correctly credited. I believe there may have been an error in the application of the payment, as it does not reflect the updated balance. I kindly request clarification on the following points: 1. Confirmation of the received payment: Kindly verify whether the payment of [insert payment amount] was indeed received by your company on [date of payment]. If possible, please provide any relevant documentation or receipts. 2. Detailed breakdown of payment application: Could you please provide a breakdown of how my payment was applied to my account? It would greatly assist me in understanding how the payment was allocated and any discrepancies that may have occurred. 3. Misapplied payment issues: In case the payment was indeed misapplied, I would appreciate an explanation of why this occurred and its subsequent resolution. Additionally, I request that the correct amount be applied to my account, along with any necessary adjustments, if applicable. 4. Updated account information: Following the clarification of payment application, please provide an updated account statement indicating the revised balance and any adjustments made. It is crucial for me to have accurate information regarding my account status. I understand that mistakes can happen, and I believe this matter can be promptly resolved with your assistance. I kindly request a response within [insert reasonable timeframe] to ensure the matter is addressed in a timely manner. Should you require any additional information or have any questions, please do not hesitate to contact me at [your contact information]. I am available to discuss this matter further and provide any necessary documentation. Thank you for your prompt attention to this matter. I value our business relationship, and I am confident that we can resolve this issue promptly and amicably. I look forward to your earliest response and a satisfactory resolution. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.