Title: New Hampshire Sample Letter for Apology for Not Crediting Payment from Prompt Payer Introduction: This sample letter is designed for individuals or organizations in New Hampshire who need to apologize for not properly crediting a payment received from a prompt payer. It is essential to maintain a positive and professional relationship with customers and clients, and addressing any mistakes or oversights promptly is crucial. This sample letter provides a structure and proper language to use when apologizing for not correctly recognizing and crediting a payment. Sample Letter for Apology for Not Crediting Payment from Prompt Payer: [Your Name] [Your Company Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, Zip Code] Dear [Recipient's Name], I am writing to sincerely apologize for the oversight on our part related to the recent payment you made to our company. This letter is to address the failure to properly credit your payment promptly, and to assure you that we are taking immediate action to rectify the situation. First and foremost, I would like to express my deep regret for any inconvenience this may have caused you. As a company committed to providing exceptional service, we recognize the importance of promptly acknowledging and crediting payments, and we take full responsibility for this oversight. Upon discovering the discrepancy, our team thoroughly investigated the matter to identify the cause. It has come to our attention that an internal error within our accounting system resulted in your payment not being credited to your account. Please be assured that our team is working diligently to rectify this issue and ensure that it does not happen again in the future. At this time, I would like to extend my sincerest apologies on behalf of our company. We highly value your prompt payment and appreciate your trust in our services. Rest assured that we are taking the necessary steps to update our systems immediately to prevent any such errors from occurring again. To address the immediate concern, I have instructed our accounting department to credit your payment to your account immediately. You should expect to see the payment reflected in your account within the next [timeline — e.g., 1-3 business days]. Furthermore, we will be reviewing our internal processes and implementing additional checks and balances to avoid such oversights in the future. Once again, I offer my most sincere apologies for any inconvenience this may have caused you. We truly value your patronage and will do everything within our power to ensure a seamless experience moving forward. Should you have any questions, concerns, or if there is anything else we can assist you with, please do not hesitate to contact me directly at [your email address/phone number]. It is our priority to address and resolve this matter to your complete satisfaction. Thank you for bringing this matter to our attention, and I genuinely appreciate your understanding and cooperation. Sincerely, [Your Name] [Your Title] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.