Dear [Recipient's Name], We hope this letter finds you well. As part of our effort to maintain updated and accurate records, we are reaching out to you regarding your dormant account with us. This letter aims to provide you with important information about the status of your account and the necessary steps to reactivate it. Firstly, let us clarify what a dormant account means. A dormant account refers to an account that has had no customer-initiated activity, such as deposits, withdrawals, or transactions, for a specified period of time. In the case of our institution, New Hampshire Bank, this period is one year. We have noticed that you have not made any transactions or contacted us regarding your account for the past twelve months. Consequently, your account qualifies as dormant under our policy. It is important for you to understand the implications of having a dormant account, such as the following: 1. Service and Transactional Limitations: With a dormant account, certain services may be restricted or temporarily unavailable, including online banking, issuing checks, or making electronic transfers. These measures are in place to ensure the security and integrity of your account. 2. Communication and Updates: Due to the lack of recent activity, we might not possess your up-to-date contact information. Therefore, we kindly request you to review the information we currently have on file for you and inform us of any necessary changes. This will enable us to keep you informed about important updates, policy changes, and promotions via regular correspondence. 3. Safekeeping and Accessibility: Rest assured that the funds in your dormant account are still intact and accessible to you. Our primary concern is maintaining the security of your funds. However, we urge you to review your account periodically and assess whether you need to reactivate it to regain full access and benefits. To reactivate your dormant account, it is necessary to follow our reactivation process. We offer various options for your convenience: 1. In-Person Visit: You may visit any of our New Hampshire Bank branches and present your identification documents to a customer service representative. They will guide you through the reactivation process and provide you with any further assistance. 2. Phone Call: If visiting in person is inconvenient, you can contact our customer support team at [customer support number]. Our dedicated representatives will guide you through the necessary steps and address any concerns you may have. 3. Online Reactivation: For a more streamlined and convenient option, you can reactivate your dormant account online. Simply visit our website at [website address] and follow the instructions provided there. Online reactivation will require your login credentials or registration if you don't have an online banking account. We understand that life can become hectic, and sometimes certain accounts slip into a dormant state unintentionally. However, we encourage you to take prompt action to reactivate your account to regain full access to our wide range of banking services and benefits. If you have any queries or require further clarification, please do not hesitate to contact our customer support team. We are dedicated to providing you with the assistance you deserve. Thank you for your attention to this matter, and we look forward to serving you promptly. Sincerely, [Your Name] [Your Title/Position] New Hampshire Bank Keywords: Dormant account, New Hampshire Bank, reactivation process, dormant letter, online banking, account accessibility, customer support, dormant status, transaction limitations, communication updates.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.